Shipping policy

Shipping and Delivery

• We currently deliver within Peninsular Malaysia only.
  
  

• Orders are processed within 2–5 business days after payment confirmation.
  
  

• Delivery times may vary depending on your location, courier service, and public holidays.
  
  

• Sero is not responsible for delivery delays, loss, or damage caused by courier services or events beyond our control (e.g., customs delays, weather disruptions, or natural disasters).
  
  

Please ensure your shipping information is correct. Incorrect or incomplete addresses may lead to delays or additional charges.